The Meritage Collection Multi-Site Solution

Each property within The Meritage Collection has a distinct brand story to tell, with ample photography showing the best of the resort experience in a dreamlike state. Offers, events, and at-your-fingertips information enable site guests to see themselves making the most of their experience. Each property spotlights its true essence and guest experience through the system's highly customizable features.

With so much to enjoy, each website offers easy opportunities to confidently book unforgettable experiences. Seamlessly integrated offers and easy-to-navigate accommodations, dining outlets, and events paired with on-demand reservations make browsing, shopping, and booking easy and enjoyable.

Booked guests can make the most of pre-arrival and on-site experiences with helpful suggestions, directions, and useful information for guests across the stay cycle.

Groups enjoy picturesque settings, comprehensive offerings, and reliable planner services that make meetings, weddings, and celebrations at The Meritage Collection properties an easy choice for any season.

Stay Golden Rewards allows devotees to receive perks, benefits, and exclusive access to Meritage properties. FINE created an iconic design language around loyalty promotion across the site, standardizing a familiar look and feel while spotlighting the value of becoming a Stay Golden member to drive new sign-ups. Easy-to-use forms and consistent promotion across the site clarify the offering and drive an increase in conversion.

From luxury on-site Spa, Pool, and Fitness amenities to must-see events and captivating seasonal campaigns, strategic landing pages create targeted content with curated events, promotions, and activities that lead to confident booking.

Custom calendars serve as a simple and comprehensive source for every event at the properties, across event types and cadences. Managing complex events calendars far in advance is simple and beautifully integrated into the digital experience, supercharging the guest experience.

The Meritage Collection's properties are home to beloved name-brand experiences that locals, guests, and visitors seek for dining, spas, and more. Each has their own unique expression through color palettes, logos, iconography, and photography direction. The system empowers distinct expression while consistently tying back to their brands.

To support digital transformation at scale, FINE built a CMS and a content architecture that easily replicates core functionality while allowing for each property's unique brand expression. As new properties come online, property teams have the control to quickly stand up new sites with pre-built core features. Within the quick-to-create infrastructure, properties are able to tailor each site to the nuances and needs of their specific destination, expression, and function. The ability to create a flexible yet uniquely branded site on demand enables powerful digital marketing and empowers Pacific Hospitality to drive conversion with precision and speed.

FINE’s multi-site solution enables seamless integration to products that streamline data gathering, highlight promotion, and make booking easy. With one system of digital truth, marketing teams lower costs and improve organization across all of their efforts.

FINE and Pacific Hospitality teams partnered to launch each property and the overarching Collection in a close cadence, ensuring the needs of each property are addressed within system-wide transformation. The consistency and deep understanding that comes from building a relationship with a single agency to address all the needs of the digital hospitality ecosystem creates more impactful outcomes, without the chaos of many stakeholders.